Terms & Conditions of Service
Last Updated: November 2026
Important Legal Notice & Limitation of Liability
KaamWala is purely a web communication portal that facilitates connection and ease of contact between customers and independent service professionals. KaamWala is NOT responsible for any customer loss, damages, disputes, or fraudulent incidents. Customers and technicians must independently verify all details and mutually agree upon pricing and payments. KaamWala Company holds no liability whatsoever.
1. Marketplace Portal Role
KaamWala Pakistan operates as a digital communications platform connecting clients with independent technicians. Technicians are self-employed contractors and not direct employees or legal agents of the company.
2. Limitation of Liability
KaamWala accepts no responsibility or legal liability for any property damage, financial loss, theft, defect, or fraudulent behavior. Users and service professionals bear full individual responsibility to verify identity, credentials, and work safety before engaging.
3. Pricing & Direct Payment Settlement
All service fees, spare parts charges, and payment arrangements are strictly between the client and the technician. Clients settle payments directly with the technician upon job satisfaction. KaamWala does not handle client deposits or guarantee private financial agreements.
4. Price Transparency & Quotations
Technicians must evaluate the work on-site and confirm exact costs. No professional may alter rates without the customer's explicit in-app acceptance. Customers reserve full rights to accept or reject any quote.
5. Cash on Service Completion
Standard payments are settled in Cash on Service upon client inspection and satisfaction, or optionally via direct mobile wallet transfer.
6. Cancellation Policy
Clients may cancel a booking free of charge prior to technician departure.
